Outside School Hours Care (OSHC)

Location

OSHC is run out of the School Hall. The entrance is from the top of Waldheim Street, just down from the Annerley Library car park.

Before school care

Service is 7:00am to 8:45am, Monday to Friday during school weeks, except public holidays, school holidays, and pupil free days. See Vacation Care.  Breakfast is available between 7:15am to 8:15am.

After school care

Service is 3:00pm to 6:00pm, Monday to Friday during school weeks, except public holidays, school holidays, and pupil free days. See Vacation Care. Afternoon tea is served between 3:00pm to 3:30pm.

Vacation care

Service is 7:00am to 6:00pm, Monday to Friday during school holidays and pupil free days, except public holidays. Morning tea and afternoon tea is provided.

• Child Care Subsidy Calculator

What is the Child Care Subsidy

The Child Care Subsidy (CCS) is a subsidy that the Australian government pays directly to your child care provider to reduce the fees eligible families pay. 

Go to the Child Care Subsidy Calculator to find out what your family might pay (gap fee) for early childhood education and care.

Eligibility and entitlement

For more information on Child Care Subsidy eligibility and entitlement go to Services Australia - Child Care Subsidy

Child Safe Organisation

The safety and wellbeing of the children in our care is our main priority, to raise a concern please reach out to our Grievance Officers.

For more information on Queensland's child safeguarding law and Child Safe Organisations go to the website of Queensland Family & Child Commission

Grievance Officers: 

• Jack Irwin, Director and Nominated Supervisor via email to oshc@pandcjpss.com or mobile 0400 384 883 in the first instance.

• Craig Roy, Approved Provider and P&C President via email to president@pandcjpss.com or mobile 0414 015 646 (if the matter is urgent).

Frequently asked questions:

• How do I notify OSHC that my child is sick, or will be absent for after school care?

Mark them as "Absent" in the Xplor Home app before the session time commences. 

Unnotified absences for after school care will incur a $5 charge to recover the administrative overhead. 

If we are expecting your child, we must follow protocol to ensure their safety, which can escalate to contacting the Queensland Police Service.

Absenses note: If eligible for the child care subsidy, the subsidy will be paid for up to 42 absences per child each financial year.

• In shared care arrangements, the allowable absences count is allocated to the child, not to each individual parent's enrolment with the child care service. 

• If a child is enrolled in more than 1 session of care on the same day (such as before and after school care) and is absent for 1 or both of those sessions, it is counted as 1 absence day.

• Further Information on Absences can be found on the Services Australia website. You can track your child's number of days absent on your Account Statement or via your Centrelink account.

• How do I cancel my OSHC booking?

Cancellation requests of bookings must be made in writing via email (cannot be made in the Home App) as per the notice periods* below:

• 48 hours notice to cancel a Casual booking.

• 7 days notice (prior to 5pm) to cancel a Vacation Care booking.  

• 7 days notice (prior to 5pm) to cancel or adjust a Permanent Booking, on the understanding that the day will no longer be held going forward.

• 2 weeks notice is required if you are ending your enrolment / leaving the service/school so that the childcare subsidy and accounts can be reconciled. Note that CCS generally will not be paid for any absences after the last day your child physically attends, you will need to pay full fees for these days. See Services Australia for more information.

*Cancellations and changes to bookings received during public holidays or the end of year OSHC office closure period (two weeks over Christmas / New Year) will not be processed, and the notice period begins from the first day the OSHC service re-opens.

Forms

• Extra-curricular activities escort form

Permission form to be completed prior to your child attending extra-curricular activities conducted by a third-party. One form is required per activity. A child will not be released to their activity without a completed permission form.

Contact

For more information and details on how to enrol your child at OSHC please send a requests via email.

• Families are requested to read our Family Handbook and submit all enrolment requirements a week prior to their child's first date of attendance. 

• The OSHC office may be unattended between 9:00am to 1:00pm daily, please send an email or text and a member of the Leadership Team will get back to you as soon as possible.

Email: oshc@pandcjpss.com
Mobile: 0400 384 883